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This store has earned the following certifications.
Sleeping Accessories / Queen Topper
Our KELTARO Pillow Top Mattresses Topper is certified to the OEKO-TEX Standard 100, ensuring that the selected viscose is made from bamboo fabric. This fabric is soft and gentle on your skin, providing a comfortable touch.
Unlike regular mattress pads, our topper offers better softness. This helps you enjoy a restful and uninterrupted sleep throughout the night.
Designed with deep pockets, our KELTARO mattress toppers fit mattresses up to 8-21 inches perfectly. The elastic corners ensure the topper stays in place as you move.
Our toppers are machine washable and easy to care for. They can be cleaned in a large capacity washing machine with cold water and dried at low temperatures. They retain their shape and color without fading, shrinking, or tearing. Just avoid ironing or dry cleaning.
The vacuum bag packaging might make the topper less fluffy initially. To fluff it up, we recommend putting it in a dryer or exposing it to sunlight or air for 12 hours. This ensures it returns to its normal, soft thickness.
This product addresses common concerns like discomfort and lack of care convenience, offering a soft, comfortable, and easy-to-maintain solution for your mattress.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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