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This store has earned the following certifications.
FILLER MATERIAL: - Premium Infused Gel Particles and Calming Lavender Memory Foam & Microfiber Blend: Our filler material is crafted from premium gel particles and calming lavender-infused memory foam combined with soft microfiber. This blend is designed to draw out heat and maintain a comfortable temperature throughout the night.
LUXURIOUS PILLOWCASE: - One Side Comfortable, One Side Cool-Fabric: One side of the pillowcase features a comfortable surface, while the other side is made from our proprietary Ice Silky Fabric, ensuring a cool-to-the-touch sensation. The breathable cover keeps your pillow dry and comfortable.
FULLY ADJUSTABLE: - Unique Adjustable Design: Our pillow boasts a unique adjustable design, allowing you to access and adjust the memory foam fill. Add or remove material to suit your size, shape, or sleep position. Achieve perfect comfort and alignment, ideal for side, stomach, or back sleepers.
GREAT FOR YOU: - Crushed Memory Foam: Unlike solid memory foam pillows, our crushed memory foam pillows are foldable and provide adjustable loft for different sleepers. These pillows are more supportive and firmer than down pillows, offering better comfort and support.
SIMPLE CARE MODE: - Vacuum Packaging: Due to vacuum packaging, please open the pillow before use and allow 24 hours to return to its fluffy state. Easy care options: machine wash or low-temperature drying ensure your pillow stays fresh and clean.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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