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This store has earned the following certifications.
Sleeping Accessories / Full Topper
【Upgraded 2-in-1 Design】 Combine the 1-inch cooling gel memory foam and the 2-inch thick foam mattress topper for perfect comfort and support. Use them together for personalized comfort.
【Cooling Gel Memory Foam and Thick Foam】 The gel memory foam's surface is more soft and comfortable than ordinary foam, easily conforming to your body's curves and relieving pain with just the right amount of support. It improves sleep by capturing and dissipating heat, helping you sleep cooler. The thick foam layer on the second layer provides excellent support for your spine and common pressure points, helping you relax and wake up without soreness. The premium material prevents your body from feeling too stuffy, enhancing sleep quality.
【Anti-slip & Washable Cover】 The mattress topper’s high elasticity bed sheet + breathable fabric ensure it stays in place on your bed. Suitable for 8"-21" mattresses, it reduces the hassle of frequent adjustments. The zipper closure is convenient for easy disassembly and cleaning.
【Quality Assured and Certifications】 All VISCOFLEX mattress toppers come with CertiPUR-US and OEKO-TEX certifications, ensuring quality and safety. Free of harmful chemical residues, they provide a safe sleep environment for babies and toddlers too.
【Package and Service】 For easy transportation, we use vacuum packing. Note that the mattress topper may appear thinner upon opening. To restore its fluffiness and reduce any slight memory foam odor, lay it flat in a ventilated place for 48-72 hours. If you have any questions or concerns about our topper, feel free to contact us.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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