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This store has earned the following certifications.
PREMIUM SURFACE MATERIAL: The mattress surface is made from microfiber fabric, offering a soft, breathable, and comfortable feel. The square jacquard design not only looks beautiful but is also durable, even after frequent cleaning.
BOX QUILTED DESIGN & SOFT FILLING: Our unique box quilting design fixes the padding in place, providing excellent support for your body. This design ensures you wake up refreshed every morning. Unlike traditional mattress toppers, this one uses 3D snow down alternative filling, making it softer, more plush, and warmer.
DEEP POCKET & NO-SLIP: Our mattress topper features a stretchable knit skirt that can fit mattresses up to 21 inches thick, providing a secure and snug fit. The 360-degree surround design ensures the pillow top stays in place, allowing you to toss and turn freely throughout the night.
MACHINE WASHABLE & EASY CARE: Our mattress pad cover is easy to clean and can be machine washed on a gentle cycle with cold water. Tumble dry on low, and for optimal fluffiness, we recommend tumble drying on low heat for the first use.
CUSTOMER SATISFACTION IS OUR PRIORITY: Each mattress is certified and tested for hazardous substances, meeting the strict requirements of OEKO-TEX STANDARD 100. We offer a one-year satisfaction guarantee. If you are not satisfied with your purchase, please reach out to us to ensure your satisfaction.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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