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This store has earned the following certifications.
These shredded memory foam pillows are filled with a full amount of filling to provide firm support. Ideal for heavier or taller individuals, they ensure excellent neck and head support. However, shorter or thinner individuals might find them firmer. Consider your specific needs to ensure maximum comfort.
QUTOOL innovative cooling technology blends gel-infused, ventilated memory foam with a luxurious soft cover, enhancing air flow and temperature regulation. These pillows keep you cool and comfortable all night, ensuring a tranquil sleep experience.
The removable and machine-washable cover ensures your sleep environment is not only cool but also clean and refreshing. Enjoy the convenience of easy care with QUTOOL pillows.
QUTOOL extra firm pillows are designed with high-density materials, delivering exceptional firmness and support. Perfect for all sleep positions, these pillows are crafted for enduring comfort and resilience. Reach out to our dedicated customer support team if you have any concerns.
Each pillow is made from top-grade, freshly produced memory foam, ensuring long-lasting support without flattening. Our foam is odorless and free from harmful chemicals, providing you with a comfortable and healthy sleep experience.
Enjoy peace of mind knowing that if you encounter any issues, our dedicated service support team is always here to assist you. We prioritize every customer’s shopping experience and are committed to providing sincere and reliable customer service.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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